Another reason to hate United Airlines

I have a longstanding hatred of United Airlines, which is probably the only reason I found this video funny. But I don't know, there's a certain low budget charm to it for other reasons too. Like the inexplicable sombreros.

Apparently about a year ago, this Canadian country singer Dave Carroll got his guitar broken by United Airlines, and when they refused to help him, he wrote a song about it and put a video on YouTube (like you do).

If you've ever had to deal with any airline's "customer service," you'll probably feel his pain.